Managing Ground Operations effectively to ensure the provision of safe, reliable and cost effective handling services, is of paramount importance to the success of an airline.

Designed for:

  • All Airlines, Airport authorities
  • Ground Handlers
  • Mature Students, WASSCE, GCE ‘O’/A LEVELS

Course Content:

  • The importance of Operation and Occupational Health and safety training.
  • Managing Risk and the component of Emergency Response Plans (ERPs)
  • The use of SGHA contract and service level Agreements
  • Operational standards according to the IATA (AHM)
  • Implementing Security and safety Management Systems
  • Managing Self-handle or outsourced services at a station

Duration: 6 months